When you think about business and getting more customers, you typically think about commercials or ads on social media. Still, have you ever thought of using AI to help you gain more customers? AI has been at the forefront for all different types of services, and Bold TV host Philip Michael shares how you can use this powerful tool to improve your business.
The use of AI is changing the way we search for products
Using AI can make your products voice-search compatible, which can increase your sales. Technologies such as Google Home and Amazon’s Alexa can create a significant boost for your companies. Now, all we have to do is say, “Hey, Google, order me this” or “Hey Alexa, buy this.” Using voice-search-compatible products makes buying products a lot easier. An even easier step is using AI to drop a photo of a product you wish to buy, and boom, it pops up. AI has made it more convenient than going on an endless search for what you want to buy.
Chatbots are the future of customer service
Using a chatbot is one significant way you can keep more customers. It can answer questions, offer refunds and eventually lead shoppers to the right department to solve the customer-service issue that they might be having. It also can offer 24-hour service without a person being there. And you don’t have to worry about people getting annoyed with not getting their questions or concerns answered right away. Also, with the power of AI, you can start making smart purchase predictions. When searching for products online, AI technology will take the data from past customers and even create personalized product recommendations. That is why you see “recommended for you” on Amazon! Anything is possible with AI; it might shock you with how much it will improve your business!
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