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The Future of Touchless Purchasing and Voice Recognition Tech

The Future of Touchless Purchasing and Voice Recognition Tech
Photographer: Loewe Technologies

There’s nothing like a global pandemic to make you hyper-aware of every surface you touch in a day. How many times do we touch our laptop keyboard or phone screen and then touch our face? Even if you periodically wipe down your phone with a disinfecting wipe, it’s constantly acquiring new germs. But we’ve become a touchscreen world. Is there another option? Peter Peng, founder and CEO of Jetson AI, thinks we’ll soon become a touchless world relying on voice recognition. We’ve seen this appear with Apple’s Siri, Amazon’s Alexa and the voice-to-text feature our parents always use to send messages. Peng chats with Bold TV about this artificial intelligence software and its future place in society. 

Letting Voice Recognition Tech Into Our World

The public is becoming more comfortable and accepting of voice recognition software in their homes. Now, companies such as Jetson are helping brands enter the voice space. It helps them get discovered and sell products faster. Back when the Disney movie Smart House (1999) came out, we thought we learned a hard lesson on the danger of letting a robot listen in. But people and businesses have slowly let this software into their routine to make life easier and more hands-free. 

Challenges for Voice Recognition Tech

Voice recognition technology is kind of like a navigation app. There’s a tradeoff. You want the convenience and service, but you know the tech has some of your information. Navigation apps know your location. Some people are worried that voice tech will pick up private information. People wonder when the tech starts listening and how they know it stopped listening at a certain point. Like any new tech, there are concerns and tradeoffs. But bright minds are looking forward to fixing the bugs and making this tech available and helpful to the world.

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